Shipping and Returns
Thank you for considering purchasing my artwork. Here is my return policy:
All original artwork are final sale. We do not offer refund or return eligibility for Original Artwork. We ask that you carefully select the piece before completing a purchase. I meticulously inspect all of my artwork, ensuring you are receiving the highest quality piece for your purchase. I choose to be fair, honest, and transparent with all of my work.
If you wish to return a reproduction print, a restocking fee amounting to 20% of the print cost will be applied. We are more than happy to exchange a print for you, though the restocking fee for the original print will still be applied, as we print to order and try our best to not have prints sitting in stock.
I take great care in packaging and shipping my artwork to ensure it arrives safely.
We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS, domestically or internationally), and we are not liable for any damage incurred post-delivery. We work hard to package each order with care in sturdy flat mailers and tubes so that it arrives undamaged, and we suggest you handle your new artwork with care when framing and stretching. Please be kind when reaching out and remember that we do not run the post office or UPS, and we have no control over the treatment of your package in transit! It’s just as much of a bummer for us to see damaged prints as it is for you to receive them.
That being said, this is how we typically handle situations that fall outside of our control:
Damaged Print: If your print is damaged in transit we are happy to handle this on a case by case basis with individual collectors who are able to provide details and documentation of the damage. Creasing and bends can be flattened. Collectors may be asked to file a claim with the shipping service. If the order is a complete loss and we offer a reprint, we ask that you return the print to our studio, either in the original packaging or in sturdy packaging purchased at your local post office. Collectors are responsible for shipping costs for replacement prints. We are unable to replace for free any prints damaged after delivery, so please place your print in a place away from possible water or heat damage, and handle the artwork with care when framing and stretching.
Not Delivered / Lost / Stolen: If your package is marked “Delivered” and yet is nowhere to be found on your doorstep, please first check your confirmation email to ensure that you input the correct shipping address. We are unable to replace any print order for free if the shipping address is incorrect. This does happen occasionally, and it is not uncommon to have the package returned here to the studio. If that is the case, we are more than happy to forward it to your correct address, though we ask that you pay for the postage.
If the address is correct and you believe your package to have been lost, stolen, or if you missed the delivery, you must contact the shipping service personally. Unfortunately, there isn’t anything we can do on our end, so we are unable to address any failed delivery or theft issues directly. If a package is unable to be delivered, and is returned to our studio, we are happy to reship, but ask that you pay the for the additional postage. We are unable to reprint or reimburse any order (Prints or Originals) for free that has been not delivered, lost, or stolen.
Any damage that occurs to your artwork during the framing process is non-returnable. I recommend working with a professional framer to ensure that your artwork is handled with care. Or reaching out if you have any questions on best practices for framing art.
Please note, again, that all original artwork are considered final sale.
If you have any questions or concerns about the return policy, please do not hesitate to contact me. I want you to be completely satisfied with your purchase and will do everything I can to ensure your experience with my artwork is a positive one.